Frequently Asked Questions

*Valid in-store and online at amourvert.com. Prices are as marked. This offer has no cash value. Not valid on previous purchases. Items marked final sale are not eligible for returns or exchanges. Gift cards are not included. Other restrictions may apply. Valid until further notice.

All sales sitewide and in-store are final sale, and are not eligible for returns or exchanges.

Standard Shipping

• All standard shipping orders are $10

Orders typically ship within 2-3 business days from your purchase date and are estimated to arrive in 3-10 business days. We are not responsible for carrier or weather delays. 

Expedited Shipping
2-Day shipping costs $20 and is expected to arrive within 2-3 business days. Orders placed by 11am PST are typically shipped the same day, orders placed after 11am PST will ship the following business day. We are not responsible for carrier or weather delays. (Delivery time excludes weekends)

Overnight shipping costs $30 and is expected to arrive in one business day. Orders placed by 11am PST are typically shipped the same day, orders placed after 11am PST will ship the following business day. We are not responsible for carrier or weather delays. (Delivery time excludes weekends)

PO Boxes
At this time we cannot ship to PO box addresses. 

Order Tracking
Once your order ships, you'll receive a tracking number. After the tracking number is generated, it may take up to 24-48 hours for shipment scans to show from the carrier. Please note due to global shipping disruptions, package scans may not show until your package has been delivered. 

If your order shows as delivered but you have not received yet, please wait 24-48 hours before contacting us. Often times the carrier marks the package delivered but runs of time to deliver that day, or delivers to a nearby address. These orders are usually corrected in the next day or two. 

After an order has been marked as delivered to the correct shipping address, we are not held responsible for lost or stolen packages.

We understand shipping delays can be frustrating and we are working diligently to ensure you receive your AV items as quickly as possible. Please reach out to us if you have any concerns and we will try our best to help anyway we can!

Additional Info

We do not ship on weekends or US holidays.

At this time, we are not offering international shipping. We're here for assistance with past orders, please contact us at: hello@amourvert.com

We plant 1 tree with every eligible t-shirt purchase. The trees are planted in forests across North America by our partner, American Forests®. Click here for more information.

Additionally, we are excited to be able to offer a way for our customers to do more for the environment by purchasing tree donations for $1. We will plant 1 tree for each $1 dollar donation. To purchase or add to your cart, click here.  Note that these donations are not tax deductible. No physical trees are mailed to customers. 

Sustainable to us means simply being smart about the decisions made in our design and manufacturing process.  We strive to have the lowest impact on our environment and other people we possibly can.

You can visit any of our stores to try on Amour Vert. 

At the bottom of each Amour Vert email is the option to unsubscribe. Click the "Unsubscribe" link and you will be prompted to confirm. Unsubscribing is automatic and emails will stop immediately.

We offer digital gift cards in various values. To purchase, click here.

Please note: Digital gift cards are automatically emailed to the person purchasing the gift card and contain instructions to redeem them at checkout. There is no physical card shipped.

Our digital gift cards have no expiration date or additional processing fees.

Digital gift cards are only redeemable on our website. Unfortunately at this time we cannot accept online gift cards in store.

You can check the balance of your gift card by clicking the link provided in the original email.

*Excluded from Discounts and Promotions.

Redeemable online for US orders only. Cannot be redeemed for cash unless required by law. 

Our size guides serve as a general guideline for helping find the best size for you. You can view our Women's Size Guide here

You can find style-specific measurements listed on each product's page just above "add to tote" button. Just click the link that says View Measurements

Still have questions? We're here to help. You can call us at 855-ECO-MADE and one of our Sustainable Stylists will assist you with finding the perfect fit.