Does Amour Vert ship internationally?
We currently ship internationally to countries listed below using DHL:
Australia, Canada, Hong Kong, Japan, Singapore, South Korea, Switzerland, and United Arab Emirates.
Breakable items, like candles and ceramics, are unable to be shipped internationally at this time.
Don’t see your country listed? Email us at email@example.com and we will look into shipping to your country in the future.
How much does international shipping cost?
International shipping is a flat rate of $20. Additionally, international shipments may be subject to duties, taxes, handling costs, and other fees. The customer will be notified of these charges when the shipment arrives in the home country. These charges are the responsibility of the customer and are non-refundable. All international shipments are shipped through DHL.
How long does it take to receive my international order?
Please allow an additional 3 days of handling once the product is available for international orders to be shipped.
What is your international return policy?
If you are not 100% satisfied with your Amour Vert purchase, we will gladly process returns back to original form of payment for items purchased within 60 days. Final Sale items cannot be returned or exchanged.
Final Sale items cannot be returned.
How do I return an international order?
For international orders, we include a DHL return label in the package. Please note, the $30 return shipping and restocking fee will be deducted from the refund. If you have any questions, please contact firstname.lastname@example.org for more information.
How much do international returns cost?
For international returns, we deduct a $30 shipping and restocking fee from the refund. Due to the complexity of shipping internationally, we are unable to offer free refunds for international orders.